Miles Pocket Watches

Miles Pocket Watches - Ordering Information

Last Update:  September 30, 2006

OUR SITE HAS BEEN UPDATED TO ALLOW PayPal PAYMENTS FOR SECURE CREDIT CARD AND E-CHECK PROCESSING.

THIS WILL ALLOW OUR CUSTOMERS TO USE A SHOPPING CART FOR ALL PURCHASES AND YOUR INFORMATION NEED ONLY BE ENTERED ONCE RATHER THAN EVERY TIME YOU SHOP WITH US.

If shopping with the PayPal Shopping Cart, you may add overnight shipping anywhere in the U.S. for $15.95 by clicking below:

OVERNIGHT SHIPPING

We accept

VISA, MASTERCARD & AMERICAN EXPRESS AND AS ALWAYS, YOUR PERSONAL CHECK !

Ordering and Payment Information

• We accept VISA, Mastercard, or American Express, Money Orders or your Personal Check.

• If paying by check, you can mail us a check at:

               Miles Pocket Watches

          233 Tasley Ct.

               Martinsburg, WV  25401

• If paying by credit card, please include your name as it appears on the card, billing address, shipping address (if different), phone number where you can be reached, card number and expiration date.  PayPal payments are also accepted and you may use the PayPal Shopping Cart now integrated on our site.  Simply click on "ADD TO CART" and "VIEW CART" buttons integrated in our catalog and item detail pages.  When you are ready to complete your purchase click on "CHECKOUT" on the VIEW CART page and it will total your order for you with teh necessary shipping.

• You may also phone in your order to 1-888-739-0124, or fax it to 1-304-260-9079.

• Watches can placed on hold for up to 7 days, pending payment, at your request.

Shipping and Insurance

• Normal shipment by Priority Mail (2-3 day) with Delivery Confirmation.  For items up to $50 the shipping and handling fee is $5 and for items or orders over $50 the fee is $9. Orders are normally shipped within 5 business days of receipt. Please allow 7 to 10 working days (1 to 2 weeks) for delivery.

• USPS Express Mail service is offered for overnight delivery (to most locations) anywhere in the United States for $24.95.  If ordering through PayPal you may now upgrade to overnight Express Mail service for an additional $15.95 (over and above the standard Priority Mail shipping fee).

• Insurance for loss or breakage may be added on any shipment for $1.00 for each one hundred dollars of insured value (only if requested by the customer).

• International shipments usually run $21.50 for Global Priority Mail, or as much as $45 for Federal Express (please inquire if you want an exact quote to your location).

• Chronometer and Ships Clocks run $30 shipping due to size and weight.  International shipments, please inquire.

• Watch storage and carrying cases shipment is $15.  Multiple cases add $10 for each additional case shipped with the same order.

• Grandfather Clock shipment can run $200 to $300, depending on location, email us for shipping quote.

Refund and Return Policy

• Miles Pocket Watches operates by NAWCC "rules" and allows a three day inspection period for return, with refund or exchange at your option.  If you are not satisfied with your purchase you may return it within this period.  

• Items which are specifically sold "as-is" are not returnable.

• Refunds exclude shipping charges and credit card and internet processing fees (typically 4.5% to 7.5%) which are not refundable.  Some companies account for this by charging a restocking fee, but we prefer to inform our customers up front on the charges and fees associated with a return.

• If you choose to pay by check then the credit card fees do not apply.

• Exchanges will be credited the full price of the item exchanged.

• Items are sent self insured such that if by chance it is damaged in shipment an appropriate claim can be made.  Items will be replaced or repaired at our option and expense if damaged during shipment.

Miles Pocket Watches

www.miles-pocketwatches.com

NAWCC Member #0139087